🚗 FAQ ✨
Shipping & Delivery
⭐ Where do you ship to?
✨ We’re based in Florida and currently ship within the U.S. and to a few select countries. If your country isn’t listed at checkout, feel free to reach out to us at roadstarroadsters@gmail.com!
⭐ How long does shipping take?
✨ Orders typically ship within 3–5 business days. Delivery times vary:
- Domestic (U.S.): 5–7 business days
- International: 10–21 business days
⭐ How much does shipping cost?
✨ Shipping costs are calculated at checkout based on your location and order size.
⭐ Do you offer tracking for orders?
✨ Yes! Tracking information will be emailed to you once your order ships.
Product Information
⭐ What are the mystery bags, and what’s inside?
✨ Our mystery bags are full of surprises, featuring handpicked phone charms with unique designs and fun styles. Each bag is a guaranteed delight!
⭐ What materials are your stickers/keychains made of?
✨ Our stickers are durable, water-resistant vinyl, and our keychains are crafted from high-quality acrylic or metal for long-lasting use.
⭐ Are your products limited edition?
✨ Yes! Many of our designs are limited edition, so grab them before they’re gone.
⭐ How do I care for my stickers or phone charms?
✨ To keep your stickers looking fresh, avoid prolonged exposure to water or direct sunlight. For phone charms, handle with care to avoid tangling or damage.
Ordering & Payment
⭐ What payment methods do you accept?
✨ We accept all major credit/debit cards, PayPal, and other payment methods available through Shopify Payments.
⭐ Can I change or cancel my order?
✨ Orders cannot be changed or canceled after purchase. Please double-check your details before checkout!
Returns & Refunds
⭐ Do you accept returns or exchanges?
✨ No, all sales are final. We do not accept returns or exchanges.
⭐ What if my item arrives damaged?
✨ If your item arrives damaged, please contact us at roadstarroadsters@gmail.com within 7 days with photos of the damage, and we’ll make it right!
Custom Orders
⭐ Do you take custom orders for keychains or stickers?
✨ Not at the moment, but stay tuned—we’re always exploring new possibilities!
⭐ Can I request specific items in my mystery bag?
✨ No, the fun of mystery bags is the surprise! Every bag is curated with love, so you’re sure to enjoy the goodies inside.
Miscellaneous
⭐ How can I contact you?
✨ You can reach us via email at roadstarroadsters@gmail.com. We’re happy to help!
⭐ Do you offer gift wrapping or packaging?
✨ Currently, we don’t offer gift wrapping, but all orders are thoughtfully packaged to ensure they arrive in style.
⭐ What makes Roadstar Roadsters unique?
✨ We’re all about celebrating personality and creativity! Inspired by car culture and everyday charm, our products are designed to bring fun and individuality to your world.